FAQs
Frequently asked questions
Everything you need to know about ordering ENT, dental and surgical equipment from Dr. Javaid Imports.
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Ordering
Message us on WhatsApp with the product name (or share a photo of the catalog sheet), or use the inquiry form on any product page. We’ll confirm price, stock and delivery time before you commit.
Yes. Hospitals, teaching institutes and multi-clinic groups can request volume pricing and formal quotations directly over WhatsApp or by phone.
Cash on delivery is available in most cities for confirmed orders. Bank transfer and mobile wallet payments are accepted everywhere in Pakistan.
For consoles and multi-part systems such as the All-in-One Portable Endoscopic System or Olympus OTV-SC, our team can arrange remote guidance or on-site setup support in selected cities.
Topic
Shipping & Delivery
We deliver nationwide across Pakistan via tracked courier, with faster same-city delivery available in Rawalpindi and Islamabad.
Most in-stock items (otoscopes, loupes, headlights, ear-wax systems) ship within 2–4 business days. Larger systems and telescopes may take 5–7 business days. Exact timelines are shown on each product page.
Yes. Optical and electronic instruments are packed in protective casing and insured against transit damage.
Topic
Products & Compatibility
Every instrument is sourced from verified manufacturers or authorized channels — never grey-market or refurbished stock. We stand behind originality with our return-back guarantee.
The All-in-One Portable Endoscopic System is priced without a telescope. Autoclavable 0°, 30° and 70° telescopes are available separately and can be ordered as a set.
Yes. We offer interchangeable 3.5× / 2.5× premium loupes as well as fixed 3.5× and 2.5× options for ENT, dental and general surgical use.
The ScopeAround Wireless model streams via Wi-Fi to iPhone, Android and iPad. The portable endoscopic system connects to any HDMI TV or USB laptop for live viewing and recording.
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